PERCEPTION GROUP
IT Company Improves Pre-Sales and Quality of Service with Microsoft Partner Benefit
Solution Overview:
Organization Profile
Perception Group is a Microsoft Gold and Silver Competency partner in Argentina providing IT services for on-premises and cloud-based business productivity and collaboration solutions.
Business Situation
Perception Group was seeking a strategic partnership that would help them improve their go-to-market strategy and provide assistance with pre-sales and advisory issues before and during a project.
Solution
Partner Services provided Perception Group an opportunity to receive email or phone support quickly and directly from Microsoft technical consultants on customers’ pre-sales and advisory requests.
Benefits
- Win business across new technologies
- Reduce project time by 20%-40%
- Improve troubleshooting response time
- Improve quality of service for customer projects
Software and Services
- Microsoft Sharepoint Server
- Windows Azure
- Microsoft Office 365
Vertical Industries
IT Services
Country/Region
Argentina
Business Need
- Support and Services
- Business Productivity
Languages
English
