Foetron Managed Services

Work More With our Managed Services

Basic

Standard

Professional

1. Access to Cloud Expert to understand your product and possibilities with the subscription.

2. Billing related issues will be resolved under this program.

3. Technical support related to configuration and managed services requests are not part of it.

 

1. Shared Cloud Expert as resource to work on your queries and managed services requests.

2. Support Portal:

  1. Access for all users
  2. Admin monitors all requests raised
  3. Access to ‘How to do’ Office 365 videos
  4. Discussion forums

Link: cloud.foetron.local

1. Dedicated Cloud Expert to help you with queries and managed services requests.

2. Support Portal:

  1. Access for all users
  2. Admin monitors all requests raised
  3. Access to ‘How to do’ Office 365 videos
  4. Discussion forums
  5. Directly chat with technical support engineer

Link: cloud.foetron.local

User training – (2 hours)

  1. Outlook Web Access (OWA)
  2. Contact management
  3. Calendar
  4. Tasks
  5. Yammer

 

 

 

User training – (4 hours)

  1. Outlook Web Access (OWA)
  2. Planner
  3. Contact management
  4. Calendar
  5. Tasks
  6. Yammer

 

 

User training – (8 hours):

  1. Outlook Web Access (OWA)
  2. Contact management
  3. Calendar
  4. Tasks
  5. Yammer
  6. Planner
  7. Skype for Business
  8. OneDrive for Business
  9. Demo on possibilities with Sites (implementation/ customization would be separate)
Nil

 

 

 

 

 

 

 

Admin training (4 hours):

  1. Admin portal overview
  2. User creation
  3. Checking active users
  4. Password reset
  5. Managing SR from Foetron’s support portal

 

 

 

 

Admin training (16 hours):

1. Admin portal overview

  1. User creation
  2. Checking active users
  3. Password reset
  4. Alias creation
  5. Managing SR from Foetron’s support portal

2. Demo of user management (policy setup)

3. Training on outlook and rules implementation

Bundled with License subscription from Foetron
Price on Request
Price on Request

To know more about different plans in Foetron Managed Services, connect with us at cloud@foetron.local.